Looking After Your Privacy Online
is committed to providing you with the highest levels
of customer service. This includes looking after your
We respect the privacy of our customers and therefore
have adopted a set of information management guidelines
that are the foundation of our customer relationships.
These guidelines have been developed with the recognition
that Internet technologies are rapidly evolving and that
underlying business models are still not established.
Accordingly, guidelines are subject to change. Any such
changes will immediately be posted on this page.
This statement, called "Protecting Your Privacy Online",
sets out important information about privacy protections
which we extend to your personal information. It relates
to personal information that you provide to us through
We Don't Do
We do not, under any circumstances:
Link IP addresses to anything personally identifiable
• Provide personal information
to any third party
the information we track on this site, in any form, with
advertisers or any other parties
Release personal information about any individual visitor
we collect personal information
Laserfit Clothing collects personal information in a number
of ways, including:
from you, such as when you enter your personal details
on our website (eg during registration or application
for products.), or in documents such as an application
• from publicly available
sources of information;
we use your personal information
Your personal information may be used to:
• identify you and to assist
you to purchase our products more easily;
• provide the products you require;
• administer and manage the products
you purchase from us, including charging, billing and
• gain an understanding of your
requirements in order for us to provide you with better,
more personalised services that are tailored to your
• conduct appropriate checks
for credit-worthiness and for fraud;
• research and develop our products;
Your personal information may be collected to promote
and market to you our other products which we consider
may be of interest to you. Before we do so, we will
provide you with an opportunity to give us permission
to send you marketing or promotional material (such
as promotional email offers), via an opt-in mechanism.
That is, we will send you such material only if you
elect to receive it or if it is provided to you in response
to your request. You may also notify us at any time
that you do not wish to receive marketing or promotional
collected from our website
The types of personal information we collect from you
will depend on how you use our web site. Such information
may include your name, date of birth, gender, current
and previous addresses,
telephone/mobile phone number, email address, bank account
or credit card details, occupation, driver’s licence
number and your Laserfit Clothing username or password.
If you choose not to provide personal information, we
may not be able to provide you with the products you require,
or the level of service on which we pride ourselves.
Our websites record other information as well. This information
is used to improve the structure and performance of those
sites to provide users with an improved service. Whenever
a page is requested from our web server, we record the
time, date and URL of the request, along with information
on the browser software that is being used.
Laserfit Clothing uses “cookies”. Cookies
are pieces of information that a web site can transfer
to an individual's computer hard drive for record keeping.
Cookies can make using our websites easier by storing
information about your preferences on a particular website.
This will enable you to take full advantage of the services
you'll find most major websites use them. Most Internet
browsers are pre-set to accept cookies. If you prefer
not to receive cookies, you can adjust your Internet browser
to disable cookies or to warn you when cookies are being
us to ensure we hold accurate information
Laserfit Clothing takes all reasonable precautions to
ensure that the personal information we collect, use is
accurate, complete and up-to-date. However, the accuracy
of the information we hold depends to a large extent on
the information you provide. That’s why we recommend
• let us know if there are any
errors in your personal information; and
• keep us up to date with changes
to your personal information such as your name or address.
If you wish to access or modify personal information which
you have provided via our websites, but cannot access
that information at our websites, please send an email
using the Contact Us page.
You can access your personal information
You have a right to access your personal information,
subject to some exceptions allowed by law. If you would
like to do so, please let us know by sending an email
using the Contact Us page. You may be required to put
your request in writing for security reasons.
Security of your information
We take reasonable steps to ensure that your personal
information is stored securely. Transmissions sent to
or from our websites are routinely monitored for quality
control and systems administration. Unfortunately, no
data transmission over the Internet can be guaranteed
to be 100% secure.
While we strive to protect your personal information from
misuse, loss and unauthorised access, we cannot guarantee
the security of any information you transmit to us or
receive from our online products. These activities are
conducted at your own risk. Once we receive your transmission,
we make our best effort to ensure its security.
Credit card information is among the most important data
we collect. Laserfit Clothing operates secure servers
to minimise the risk of unauthorised use of such information.
Credit card information that is transmitted via our secure
servers is encrypted in accordance with the highest standards
over the EFTPOS network. For obvious reasons, please do
not send credit card information through unsecured email.
What else you should know about privacy
Remember to close your browser when you have finished
your user session. This is to ensure that others cannot
access your personal information and correspondence if
you share a computer with someone else or are using a
computer in a public place like a library or Internet
cafe. You as an individual are responsible for the security
of and access to your own computer.
Please be aware that whenever you voluntarily disclose
personal information over the Internet (for example: in
discussion forums, via email, or in chat sites) that this
information can be collected and used by others. In short,
if you post personal information in publicly accessible
online forums, you may receive unsolicited messages from
other parties in return.
Ultimately, you are solely responsible for maintaining
the secrecy of your username and passwords and any account
information. Please be careful and responsible whenever
you are using the Internet and our websites.
Laserfit Clothing is not responsible for the content or
the privacy policies of external Web sites to which we
How to contact us
• use the Contact Us page to send
your questions and comments via email; or
• write to our Privacy Manager,
at 103/25 Falcon Street Crows Nest NSW 2065